Privacy Policy
A pdf version of this Privacy Policy is available here.
1. About this website
Website Owner = Epektasis Pty Ltd, ABN 23 603 149 364 = “Epektasis”
Domain name = www.epektasis.com.au = the “website”
2. About the Terms and Conditions and Privacy Policy
The website Terms and Conditions (“Terms and Conditions”) and the associated Privacy Policy (“Privacy Policy”) govern your access to and use of the website. You should read the Terms and Conditions and the Privacy Policy carefully before using this website.
3. Introduction
Epektasis regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Epektasis users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Brett Parris at 0403866244 within Australia or +61403866244 from outside Australia.
4. Collection of Information
In order to use the Epektasis website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Epektasis is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax, personally or directly through our website.
5. Use of Collected Information
Any details collected from Epektasis customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in the company’s development.
6. Storage of Collected Information
The security of your personal information is important. When you enter sensitive information on the website, we encrypt that information using secure socket layer technology (SSL). Payments are made using PayPal’s secure website. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us using the form below.
7. Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us using the form below.
8. Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as your name, email, and postal address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Payments are made using your personal PayPal account on PayPal’s own secure website, so we do not see that information.
9. Communications
Epektasis uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us using the form below. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
10. Third Parties
Epektasis may, at its discretion, use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Epektasis does not share any information with third parties for any unknown or unrelated uses.
11. Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
12. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to make material changes our Privacy Policy, we will notify you by email where possible, and will post a notification of those changes to the homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.